Returns & Warranty

Made-to-order jewelry

Each piece is custom made to your sizing when you purchase. Because of that, we do not accept returns for change of mind.

When returns apply

Returns are applicable only if your order arrives damaged, faulty, or in an incorrect size.

If something is wrong with your order, contact us promptly with your order details and photos when helpful:

Shipping timing

Our standard shipping window is 1–3 weeks after order. You'll receive tracking once your jewelry leaves our facility. See our Shipping page for more detail.

Craftsmanship

If you notice a manufacturing defect after delivery, contact us and we will help review it. We handle these cases case by case—reach out and we will work with you on a fair resolution.